FAQs

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USGirl ?

About Us

USGirl was born out of late nights, bold dreams, and one shared laptop in a suburban garage. What started as four friends frustrated by the lack of affordable, high-quality fashion quickly turned into a mission: to redefine fast fashion without compromising on quality or style.

With backgrounds in design, tech, and retail—and a lot of caffeine—we set out to build something different. We wanted to create pieces that felt luxurious, looked trend-forward, and stayed accessible. From sketching ideas on coffee-stained notebooks to launching our first drop, every step has been fueled by hustle, heart, and a belief in better fashion for all.

Today,USGirl delivers fast, high-quality fashion that’s as bold as the people who wear it. And we’re just getting started.

We're not just building a brand—we’re building a community. Join us as we grow something greater, together. Let’s shape a more connected, stylish, and inspired country—one outfit at a time.

Go USGirl !!!

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Do you ship Worldwide?

We ship worldwide! This includes all

🇺🇸 United States
🇬🇧 United Kingdom
🇨🇦 Canada
🇦🇺 Australia
🇳🇿 New Zealand
🇪🇺 Europe

If your country isn’t listed at checkout, feel free to contact us and we’ll do our best to accommodate.

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How to Contact you?

Contact Us

We’d love to hear from you! Whether you have a question, feedback, or just want to say hi, drop us a message.

📧 Email us at: help.usgirl@gmail.com

Our team is here to help Monday through Friday, and we do our best to respond within 24–48 hours.

Let’s stay connected—because building something great starts with conversations.

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What payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. All payments are processed securely.

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How long does shipping take?

Shipping times vary depending on your location. Domestic orders usually arrive within 3–7 business days, while international orders may take 5–10 business days. You'll receive tracking info as soon as your order ships.

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How can I track my order?

Once your order ships, you’ll receive a confirmation email with a tracking number and link so you can follow your package every step of the way.

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What is your return policy?

We accept returns within 30 days of delivery for unworn, unwashed items with original tags. To start a return, just reach out to us at help.usgirl@gmail.com

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Didn't find what you're looking for?

Don't worry, Please flick an email to help.usgirl@gmail.com and we're here to help.